According to a report at TechCrunch, Dell’s website was down for a significant length of time today.
Quoting from TechCrunch:
At least for the past half hour (since 5 PM EST), Dell.com has been suffering from a serious outage. Just for your reference, the company saw sales of $12.76 billion last quarter, and that was down 22% from $16.43 billion a year ago. Rest assured every minute of downtime is costing the computer manufacturer serious money.
Update: site is back up as from 5:40 PM EST
Given that Dell does so much of its business online, the company owes its stakeholders, and especially its customers, an explanation as to what went wrong and what Dell is doing to prevent a recurrence of the problem.